How We Help

About Us

How We Help

How We Help

Custom strategies for financial services businesses

We are management consultants with tested industry expertise, who produce innovative and executable business strategies. We deliver methodical strategic planning and clear implementation tactics to address the challenges of financial institutions today.

Singular financial services focus

As a specialist consultancy, we excel at generating innovative and well-defined strategies tailored to each client. Patpatia & Associates is defined by our:

Hands-on knowledge of the financial services industry

Results orientation, focused on guiding projects to successful execution

Detailed advice and guidance to manage implementation risk

Consistent history of success with business and technology innovation

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Guiding Philosophy

Principles

Guiding Philosophy

Guiding Philosophy

A partnership focus

We aim to work with client stakeholders as a true part of the team. When preparing for any assignment, we tailor our services and approach to ensure that the specific needs of the client are addressed. We start every engagement with a fresh perspective, allowing us to adapt our activities to each company, as well as emerging trends in the marketplace.

We don’t simply deliver a presentation and consider a job done. We continue to work closely with senior managers until objectives are met as expected, and our knowledge base is transferred into the client’s organization.

Specialized expertise

The financial services are our singular focus. Our professionals have years of industry knowledge and operating experience with developing and executing wealth management, insurance, and asset management business strategies – we don’t need to “learn on the job”. Our work is also continuously informed by extensive proprietary industry research and analysis.

Execution-oriented approach

With any strategy, our ultimate goal is to see it successfully implemented. We work closely with clients throughout implementation, taking on general oversight, project management, and any other required role to realize the business vision.

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Representative Clients

Experience

Representative Clients

Representative Clients

Over 20 years of demonstrated results

Our consultants are true practitioners, with years of operational and consultative experience in the financial services. From go-to-market planning, to design and assistance with implementation of operational capabilities, we have worked for over two decades to help our clients achieve their business goals.

Leading financial services companies trust us to deliver

Patpatia & Associates has worked with leading firms in the financial services industry throughout the Americas, Europe, and Asia. Our clients benefit directly from our strategic outlook and knowledge of domestic and international markets, as well as from the long-term relationships we have developed with industry participants, such as technology and service providers, that assist in delivering on the solutions we shape.

We are proud to have worked with the following companies, and we have long-term relationships with many of them:

Select Clientele

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Industries Overview

INDUSTRIES

Industries Overview

Industries Overview

Expertise Across the Financial Services

From strategy through execution, Patpatia & Associates delivers solutions across three principal industry practice areas:

Wealth Management – we work with brokerage firms, retail & private banks, insurers, and other wealth providers, developing innovative offers, marketing strategies, investment programs, and technology platforms. Read More >

Insurance – we help insurance and reinsurance companies to grow their core businesses through entry into new markets, expanded distribution channels, improved infrastructure, and optimized investment programs. Read More >

Asset Management – we help firms execute domestic and global market growth strategies within both retail and institutional markets. We also proactively help asset managers enter into the insurance asset management marketplace. Read More >

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Overview

Wealth Management

Overview

Overview

Helping Wealth Managers Excel for the Long Term

Wealth management firms face mounting challenges to growth, including showing differentiation in a compressed market, meeting on demand client servicing expectations, and managing increasing regulatory scrutiny. We help global & regional brokerages, retail & private banks, and advisory firms to reposition themselves to remain competitive.

Our general areas of expertise include:

Market Development

Offerings and Advice Experiences

Technology and Infrastructure Modernization

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Overview

INSURANCE

Overview

Overview

Custom Solutions to Help Insurers Excel

Insurers today face many challenges – shifting consumer demographics, rapid technological change, and regulatory & risk management concerns. Patpatia & Associates provides life, P&C, and health insurers & reinsurers with actionable solutions to increase growth, improve competitiveness and drive profitability in the near- and long-term.

We help insurers generate results through:

Strategic Optimization

Market and Distribution Expansion

Operations Reinvention

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Overview

ASSET MANAGEMENT

Overview

Overview

Custom Blueprints for Building Investment Businesses

Improving profitability and growth can be a challenge in today’s competitive and increasingly regulated marketplace. Our Asset Management Practice helps clients build sustainable investment businesses, offering a combination of experienced operating perspective, proprietary industry research, and hands-on implementation support.

We work with established asset managers, diversified financial services providers, and investment boutiques to enter new markets, innovate managed products, and rework distribution platforms to drive successful asset gathering domestically and internationally.

Our consulting services focus on three areas:

Retail and Private Client Investments

Institutional Asset Management

Private Equity Advisory

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Market Development

Wealth Management

Market Development

Market Development

Seizing Opportunities for Growth

We help clients sustainably grow by both uncovering new business opportunities, including entry into new markets, and enhancing the productivity & reach of current channels.

Our strategies include:

Unlocking new client segments (e.g. HNW, mass affluent, 401(k)/retirement plan) for near- and longer-term growth

• Deploying segment-specific marketing plans to maximize brand recognition

Deepening wallet share by providing training programs and tools to increase advisor productivity

• Developing complementary sales models (e.g. advisor, direct, bank) to improve market saturation

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Offerings and Advice Experiences

Wealth Management

Offerings and Advice Experiences

Offerings and Advice Experiences

Building a Relationship, rather than Making a Sale

Both investors and regulators are demanding genuine trusted advisors, and pushing out “salespeople”. Firms can help advisors provide trusted (fiduciary) advice by positioning products to match individuals’ financial goals, and changing the sales process into a relationship building experience, where the advisor makes recommendations specific to what he or she has learned about the investor.

Ways we help include:

Designing advice-embedded offerings and liability-driven portfolios, to better match with the objectives of individual investors (e.g. retirement, education)

Standardizing product suites (e.g. pricing, features, compensation) to increase transparency, simplify communication with the investor, and ease upselling over the lifetime of the relationship

Implementing new, training, workflows and tools (e.g. financial planning, CRM) to naturally guide advisors towards prudent client discovery and demonstrably “best interest” recommendations

Creating digital presence for the firm and advisor to be continuous, on demand resources in investors’ lives, rather than ad hoc, transaction facilitation tools

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Technology and Infrastructure Modernization

Wealth Management

Technology and Infrastructure Modernization

Technology and Infrastructure Modernization

Making Technology Work

Effective technology and infrastructure platforms can be the difference between a firm that excels, and a firm that falls behind. Strong platforms increase home office efficiency, attract new advisors, and power long term growth. We work closely with both financial institutions and vendors to create differentiated solutions.

Our capabilities include:

Uncovering and resolving inefficiencies in front-, middle-, and back-office systems & operations (e.g. outdated manual processes, poor system integrations)

Introducing new technologies that make a meaningful difference to both the producer desktop and back-office environment (i.e. value generated far exceeds one time change and ongoing costs)

• Creating & executing total enterprise data management strategies to unify platforms, including those employing many best of breed point solutions (e.g performance reporting, rebalancing, compliance)

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Strategic Optimization

INSURANCE

Strategic Optimization

Strategic Optimization

Positioning Insurers for the Future

We help management and owners to develop and achieve their growth objectives by collaboratively implementing new business models and and acquisition-driven expansion tactics. Our strategies capitalize on global market, competitive, and regulatory trends to help clients reinvent their businesses.

Services include:

Strategic enterprise assembly, guiding the combination of complementary insurance underwriting and distribution entities into sustainable growth engines

Customer-centric transformation targeting underpenetrated segments and emerging opportunities that are synergistic with firms’ capabilities

Strategic acquisitions & integration to build out new capabilities and market reach

Capital management and reinsurance strategies directing resources to value creation and profitability enhancement

Investment return maximization by redesigning the investment operation, including analyzing the organization, portfolio strategies, and liability-driven investment processes

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Market and Distribution Expansion

INSURANCE

Market and Distribution Expansion

Market and Distribution Expansion

Promoting Sustainable Growth

Patpatia & Associates helps insurance companies adapt to changing consumer demands and access new markets. We work with clients to improve revenue dynamics by both identifying underserved segments and reworking product offerings & marketing practices. We also help our clients implement integrated distribution systems, ensuring access to customers at all possible touchpoints.

Our strategies include:

Customer-focused solutions packaging customized products, services, and marketing across segments (e.g. pre-retiree, elder market, wealth management)

• Establishing complementary sales channels, including financial institution, worksite, and affinity markets

Digital sales transformation empowering agents via integrated in-person and online customer engagement, as well as developing self-service robo-distribution models

Data-driven marketing, applying big data and analytics to inform sales engagement and value-added advice delivery

Sales force performance improvement with programs to develop field productivity, migrate agents up-market, and guide change management for relationship-based servicing

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Operations Reinvention

INSURANCE

Operations Reinvention

Operations Reinvention

Greater Efficiency Through Modern Platforms

Patpatia & Associates helps insurers upgrade outdated infrastructure and technology, eliminating inefficiencies and accelerating growth. We launch firms into the modern marketplace by overhauling current practices and introducing new solutions.

Activities we undertake include:

Operating model definition including internal and external servicing infrastructure design

Process improvement harnessing new digital straight through workflows to eliminate the inefficiencies and inflexibilities of legacy core processing

Platform rationalization consolidating key business functions (e.g. underwriting, policy admin, claims) across business units

Digital servicing deploying integrated, multi-channel delivery platforms to support on-demand access and improve distribution effectiveness

Enterprise risk management and surveillance automation to reduce human, competitive, and market exposures

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Retail and Private Client Investments

ASSET MANAGEMENT

Retail and Private Client Investments

Retail and Private Client Investments

Capitalizing on Opportunities for Expansion

Patpatia & Associates helps equity, fixed income, and alternative managers capitalize on today’s dynamic investment marketplace by uncovering new opportunities in individual investor markets. We have experience in all aspects of creating a leading asset gathering process, spanning product innovation, marketing, and distribution.

Our services include both the development of strategic business blueprints, as well as implementation support:

New investment business development including segment-specific product & service strategy (retirement, mass affluent, etc.) and marketing plans tailored for advisor-driven and direct channels

Distribution channel expansion to harness new bank, brokerage, & insurance outlets via specialized marketing & servicing programs and improved sales management

Private client asset management business enhancement spanning scalable client engagement models and operating process & multi-vendor deployment

• Value-added retail fund distribution platforms, including liability-centric fund of fund solutions and enhanced advisor digital technologies (e.g. roboadvisor-like tools)

Streamlining operations by reengineering portfolio implementation processes, customer reporting & servicing, and front-, middle-, & back-office platform

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Institutional Asset Management

ASSET MANAGEMENT

Institutional Asset Management

Institutional Asset Management

Maximizing Asset Gathering in Underserved Institutional Markets

Patpatia & Associates works with both traditional and alternative asset managers to build sustainable growth in new institutional markets on both a domestic and a global scale. Our strategies include:

Market segment strategy, including identifying and harnessing untapped opportunities (e.g. insurance cos., family offices, small-to-mid-sized institutions) and global expansion

Offers and pricing optimized for specific target clientele

Solution-based marketing programs including multi-asset portfolio construction and LDI to provide superior value directly to institutional investors that complement investment consultant relationships

Institutional business infrastructure, including assembly of segment-specialized servicing, analytics, and technology platforms

Marketing & distribution organizations and entry tactics tailored for each market’s unique competitive and regulatory needs

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Private Equity Advisory

ASSET MANAGEMENT

Private Equity Advisory

Private Equity Advisory

Developing Investment Opportunities

We help private equity firms, hedge funds, and proprietary investors acquire and grow businesses in insurance, banking, asset management, brokerage, fintech, and other financial services-oriented industries.

We work with general partners in several areas:

Strategic opportunity assessment & target identification pinpointing under-valued market segments and companies with potential for attractive value realization

Business due diligence harnessing our deep financial services knowledge to analyze business fundamentals and the viability of potential venture & buyout investments

Strategic combination advisory driving multi-company synergies, as well as managing the integration process

Turnaround guidance diagnosing inefficiencies as well as revenue enhancement opportunities, and assisting management with the reengineering of operations to unlock profitability

Infrastructure enhancement upgrading front-, middle, and back-office technologies to boost competitiveness

Market & channel extension aligning segmented marketing and sales strategies to harness new advisor and digital distribution outlets

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Overview

Strategies & Solutions

Overview

Overview

We know financial services

Patpatia & Associates has a singular focus on financial services and fintech businesses. This allows us to provide creative, well-defined, and customized solutions for any challenge our clients present.

We do what it takes to drive your business forward

Patpatia & Associates has a range of services for all aspects of a financial services business, from strategic business planning, through the implementation of focused solutions.

We provide consulting services across all financial services business areas, helping our clients improve their performance and achieve their business objectives:

Business Strategy

Marketing, Sales, and Product Management

Technology and Operations

Customer Experience

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Business Strategy

Services

Business Strategy

Business Strategy

Intelligent Planning for the Near- and Long-Term

Success does not just happen. The most successful firms develop thoughtful plans, informed by experience and market insight.

Patpatia & Associates approaches each strategic challenge with a fresh, market-focused perspective, and strives to push our clients beyond the competition and on to higher returns.

Our strategies are defined by:

Genuine performance improvement – the clear mission for each of our strategies is a quantifiable gain in performance, generated through increased revenues, lower costs, and improved efficiency

Concern for the future – identifying global business trends & forces and anticipating future challenges are key to building the groundwork for a strategy that supports sustainable growth and advantage

Real world market understanding – each member of our team has deep experience working with financial institutions on fundamental challenges

Practical implementation – having a plan is not enough, we ensure our strategies can be reasonably implemented, taking into account the firm’s resources and other constraints

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Marketing, Sales, and Product Management

Services

Marketing, Sales, and Product Management

Marketing, Sales, and Product Management

Reaching and Keeping Customers

Firms aim to engage customers in a compelling way, that isn’t too costly. Patpatia & Associates has many services to help our clients attract new prospects, close more sales, and improve client retention.

Our capabilities include:

Market opportunity and entry analysis – we uncover and assess opportunities in both current and new markets to ensure our clients access all potential sources of revenue

Brand strategy – we develop compelling branding strategies that connect our clients to potential customers and provide built-in credibility

Distribution channel management – we guide business practices, field oversight, ongoing education, and other strategies to improve sales in current channels

Product design and pricing – we help clients create innovative, customer-focused, profitable products to meet consumer demand and generate sustainable revenues

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Technology and Operations

Services

Technology and Operations

Technology and Operations

Aligning Systems, Processes, and People

A financial institution’s home office infrastructure plays an important role in its success. Patpatia & Associates works with clients to ensure internal systems, processes, and people are well-positioned for stability and long-term scalability.

Solutions and services that we provide include:

Constructing cohesive, up to date technology platforms – we create strategic design blueprints, compose functional requirements for build projects, analyze external vendors, project manage implementations, and perform numerous other functions

Designing efficient organizations – we analyze front-, middle-, and back-office operations to uncover efficiencies and implement solutions, including redesigned workflows

Enhancing risk management and compliance practices – we ensure key risk exposures are addressed, and help implement disciplined supervision and compliance processes, including automation where available

Supporting M&A and strategic alliances – we identify targets, conduct due diligence, and support execution of acquisitions & alliances to capitalize on business synergies and accelerate firm growth

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Customer Experience

Services

Customer Experience

Customer Experience

Changing from Transactional to Trust-Based Relationships

Both investors and regulators are demanding that advisors and firms provide recommendations that are in the client’s “best interest” (i.e. fiduciary), rather than simply facilitate transactions. Firms can use this movement as an opportunity to position themselves and their advisors as valuable, continuous resources for investors and their financial well-being.

Services and solutions we provide to help firms with this transition include:

Coordinated in-person advisor and digital interaction – we design business models where both the advisor and digital tools play discrete roles in the client relationship, and help with public branding and advisor guidance to avoid disintermediation concerns

Customer lifecycle management – we help segment clients by servicing need and identify key engagement “moments” to improve customer satisfaction and increase cross- and up-selling

Sales force enhancement – we develop strategies and programs (e.g. training, teaming, incentives) to help advisors & field management offer better customer experiences and build stickier relationships

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Health Savings Accounts

WHITE PAPER

Health Savings Accounts

Health Savings Accounts

Bill Limburg – Winter 2017

An Opportunity for Investors and Financial Institutions arising from the Repair of the Affordable Care Act

Please click here for a free download of the white paper.

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The Fiduciary Standard is Here to Stay

WHITE PAPER

The Fiduciary Standard is Here to Stay

The Fiduciary Standard is Here to Stay

Amelia Lanfrankie – Winter 2017

While the regulatory future of a fiduciary standard may be uncertain, its status as a competitive differentiator is on the rise.

Please click here for a free download of the white paper.

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Beyond Robo-Advisors

WHITE PAPER

Beyond Robo-Advisors

Beyond Robo-Advisors

Learn about the tools, automation, and workflows to help advisors with critical issues, ranging from DOL compliance through engagement with Millennials.

Please click here for a free download of the white paper.

 

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DOL Fiduciary Compliance

WHITE PAPER

DOL Fiduciary Compliance

DOL Fiduciary Compliance

Amelia Lanfrankie – Summer 2016

Learn about the many ways wealth firms can generate a competitive advantage over peers through their strategy for compliance with new DOL regulations.

Please click here for a free download of the white paper.

 

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Research & White Papers

Insights

Research & White Papers

Research & White Papers

Insurance Companies Alternatives Analytic: Spring 2016

Based on wide-ranging interviews with insurance company investment executives, this extensive report analyzes insurer’s growing usage of alternative asset classes, with a particular focus on hedge funds.

2015 Insurance Asset Management Analytic – A Bridge to Corporate Profitability

Download this 150-page, in-depth exploration of insurance asset management industry trends.

Next Generation Managed Advice: Spring 2015

Developing lifetime relationships & UMH programs through advanced wealth solutions, advisory experiences, operations, and technologies.

Alternative Investments in Insurance: Spring 2015

Read about the increasing utilization of alternative investments in insurer general accounts.

Insurance Asset Management Market Dynamics 2014: Market Summary

Learn about emerging trends in the insurance asset management marketplace, as well as their implications for insurance companies and asset managers, in this white paper based on key findings from Patpatia & Associates’ 2014 Insurance Asset Manager Report.

2013-2014 Insurance Company Analysis Report

See a sample of our 2013-2014 Insurance Company Analysis Report (ICAR), which includes in-depth business and investment information for 250 of the largest insurance companies in the United States. Please contact us at patpatia@patpatia.com for more detail on the full report.

Reeingineering the Client Experience for Improved Asset Gathering

Learn how leading financial institutions, from brokerages to banks and insurance companies, are remaking themselves as customer-centric purveyors through enhanced communications strategies, channel development, planning-based client engagement, total wealth solutions, and innovative wealth technologies.

Wealth Management Fixed Income Study

Learn more about the July 2013 study conducted by Patpatia & Associates which analyzes the fixed income marketing, pricing, and support practices of wealth management channels.

2012 Insurance Asset Management Market Dynamics

Review the latest installment of Patpatia & Associates’ analysis of the asset management practices of U.S. insurance companies and the money management firms that serve them, which was conducted in conjunction with Thomson Reuters. The study includes an evaluation of insurance company investment trends, as well as profiles of the varied managers targeting the insurance industry.

European Insurance-Driven Investments

Learn about the expanding market of insurance assets in Europe, with profiles detailing the leading insurance asset managers. The study includes insurance’s role in Europe’s wealth markets and insurer’s investment practice.

Advice-Embedded Solutions

Find out how a broad array of wealth managers are deploying new liability-driven managed money platforms, including retirement income vehicles.

Liability-Driven Investments – Investment Strategy & Benchmarking

Learn about the market leading approaches to risk-managed investment strategy and benchmarking, as firms increasingly need to formalize their investment policies, enhance risk management, and improve business line and corporate profitability.

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Alternative Investments in Insurance

Insights

Alternative Investments in Insurance

Alternative Investments in Insurance

Meredyth Sneed - Alternative Investments in Insurance

This paper previews the results of a P&A research initiative, tracking the increasing utilization of alternative investments in insurer general accounts. For this study, we are speaking with investment management decision makers at firms of all business lines and sizes, and with a range of experiences investing in alternative assets.

The linked whitepaper, Alternative Investments in Insurance, provides a preview of the results of this study.

If you are interested in participating in this research, or would like the results, please contact us at patpatia@patpatia.com.

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2015 Insurance Asset Management Analytic

Insights

2015 Insurance Asset Management Analytic

2015 Insurance Asset Management Analytic

Insurance Asset Management – A Bridge to Corporate Profitability

Meredyth Sneed and Amelia Lanfrankie – Spring 2015

This wide-ranging analysis evaluates the key business trends influencing the insurance industry, including how insurance companies are reorienting their investment strategies and reengineering their investment units to address the challenging economic environment. We consider how these changes impact the breadth of insurance businesses, identifying emerging trends in Life, Health, P&C, and Reinsurance investment approaches. By examining these trends from the perspective of both domestic and international insurers, we seek to present a comprehensive view of an industry that is becoming increasingly global. We also consider the opportunity this presents for asset managers, both traditional and alternative, and the tactics they can use to capitalize on its potential.

Read press coverage of Patpatia’s Insurance Asset Management Analytic:

Please click here for a free download of the report.

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Apply with us

Careers

Apply with us

Apply with us

About Working at Patpatia & Associates

Patpatia & Associates has an entrepreneurial and fast-paced environment that offers an outstanding opportunity for professional and personal growth. Our staff is comprised of some of the best and brightest people in the industry.

Patpatia & Associates recruits entry-level business analysts, senior associates, and interns to join our team. Qualities of successful candidates include: creativity, a strong work ethic, tenacity, self-confidence, an ability to work in an unstructured environment, and a strong interest in the financial services industry. Candidates should be self-motivated and have a demonstrated ability to work independently in a proactive manner. College degree required (except for interns with talent).

Please submit your resume and cover letter as an attachment using the form below (Word or PDF file).
* = required field

We value your privacy. We will not release or sell your information to third parties.

Resume: (You can attach a PDF or MS Word file up to 200kb)

Cover Letter: (You can attach a PDF or MS Word file up to 200kb)

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Message us

Message us

Message us

Message us

Custom Solutions Begin With Custom Information

We welcome any comments, questions, or requests for more information you may have. Please fill out the following simple email questionnaire and we will reply as soon as we can.
* = required field

We value your privacy. We will not release or sell your information to third parties.

 

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