Operations Reinvention

Operations Reinvention

Greater Efficiency Through Modern Platforms

Patpatia & Associates helps insurers upgrade outdated infrastructure and technology, eliminating inefficiencies and accelerating growth. We launch firms into the modern marketplace by overhauling current practices and introducing new solutions.

Activities we undertake include:

Operating model definition including internal and external servicing infrastructure design

Process improvement harnessing new digital straight through workflows to eliminate the inefficiencies and inflexibilities of legacy core processing

Platform rationalization consolidating key business functions (e.g. underwriting, policy admin, claims) across business units

Digital servicing deploying integrated, multi-channel delivery platforms to support on-demand access and improve distribution effectiveness

Enterprise risk management and surveillance automation to reduce human, competitive, and market exposures